Last updated: 1 June 2026 · Effective date: 1 June 2026 · Applies to all winnox accounts
· 21+ only
· MYR accounts only
· One account per person
· KYC required for withdrawal
· Bonus wagering applies
1.1 These Terms & Conditions ("Terms") govern your access to and use of the services provided by winnox ("winnox", "we", "our", "us") through the website https://winnox.net and any associated mobile or web-based interfaces (collectively, the "Platform").
1.2 By registering an account, depositing funds, placing any wager, or accessing any feature of the Platform, you confirm that you have read, understood, and agreed to be bound by these Terms and any policies incorporated herein by reference, including the Privacy Policy and Responsible Gaming Policy.
1.3 These Terms apply to all users of the Platform, including registered account holders, guests, and any person accessing the Platform in any capacity.
1.4 winnox reserves the right to modify these Terms at any time. Continued use of the Platform following notification of changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
2.1 Minimum Age Requirement. Access to the winnox Platform is strictly restricted to persons who are 21 years of age or older. By registering an account, you represent and warrant that you meet this minimum age requirement.
2.2 Jurisdictional Eligibility. You are solely responsible for ensuring that your use of the Platform is lawful in your jurisdiction. winnox does not represent that the services offered are appropriate for, or available to, persons in all locations. You must not access or use the Platform if doing so would violate the laws of your jurisdiction.
2.3 Age Verification Process. winnox is required to verify the age and identity of all account holders prior to processing any withdrawal. You may be required to submit a copy of a valid government-issued photo identification document (such as your Malaysian MyKad or valid passport) as part of the KYC (Know Your Customer) verification process. Accounts that fail to pass KYC verification within the required timeframe will have withdrawal functionality suspended.
2.4 False Age Declaration. Any person who provides false age information to gain access to the Platform shall be in breach of these Terms. winnox reserves the right to void all winnings, confiscate all account balances, and permanently close any account found to have been created by or on behalf of a person under the minimum age requirement.
3.1 One Account Per Person. Each individual may hold only one registered account on the winnox Platform. Creating multiple accounts — whether using different email addresses, names, or payment methods — is strictly prohibited and constitutes a material breach of these Terms. winnox employs technical and manual detection measures to identify duplicate accounts.
3.2 Accuracy of Information. You are required to provide accurate, current, and complete information during the registration process. This includes your legal full name, date of birth, residential address, and contact details. You must update your account information promptly if any details change. Providing false, inaccurate, or misleading registration information constitutes a breach of these Terms.
3.3 Account Security. You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any two-factor authentication codes. winnox will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to maintain adequate security. You must notify winnox immediately if you suspect any unauthorised access to your account.
3.4 Account Closure by User. You may request the closure of your account at any time by contacting winnox support. Prior to closure, any pending withdrawal requests will be processed in accordance with the standard payout procedures, subject to completion of any applicable KYC or bonus wagering requirements.
3.5 Account Suspension and Termination. winnox reserves the right to suspend, restrict, or permanently terminate any account at its sole discretion, including but not limited to circumstances involving: breach of these Terms; fraudulent activity; suspected money laundering; failure to complete KYC verification; chargebacks; abuse of promotional offers; or provision of false information.
4.1 Accepted Payment Methods. winnox accepts deposits and processes withdrawals through the following payment methods available to Malaysian players: Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, GrabPay, and USDT TRC20. The availability of specific payment methods may change. All transactions are conducted in Malaysian Ringgit (MYR).
4.2 Minimum Deposit. The minimum deposit amount is MYR 30. winnox does not charge fees on deposits made through standard supported payment methods. Any fees imposed by your payment provider are your responsibility.
4.3 Withdrawals. Withdrawal requests will be processed to a payment method in the account holder's name that has been used for deposits, where practicable. winnox does not transfer winnings to third-party accounts. You must complete KYC verification before your first withdrawal will be processed.
4.4 Withdrawal Processing Times. winnox targets withdrawal processing times of under 15 minutes for Touch n Go eWallet, Boost, and GrabPay transactions for verified accounts. Bank transfer withdrawals (Maybank, CIMB, Public Bank) target processing within 15–30 minutes on business days. Cryptocurrency (USDT TRC20) withdrawals are subject to blockchain confirmation times outside winnox's control. These processing times are targets, not guarantees, and may be extended during periods of high volume or for compliance review.
4.5 Fraudulent Transactions. winnox reserves the right to reverse any transaction that is reasonably believed to be fraudulent, resulting from a system error, or in breach of these Terms. If fraudulent activity is detected in connection with a deposit transaction, winnings generated from those funds may be voided.
4.6 Currency. All accounts at winnox are denominated in Malaysian Ringgit (MYR). winnox does not accept deposits or process withdrawals in foreign currencies through the standard payment channels.
5.1 Bonus Terms Apply. All bonuses and promotional offers made available through the winnox Platform are subject to specific bonus terms and conditions, including applicable wagering requirements, game restrictions, minimum odds requirements (where applicable to sports betting bonuses), and expiry periods. These specific terms are communicated at the time each offer is presented to the eligible account holder.
5.2 Wagering Requirements. Bonus funds credited to your account (including free spin winnings) must meet the stated wagering requirement before they may be converted to withdrawable real-money funds. Wagering requirements are expressed as a multiplier (e.g., 30x) applied to the bonus amount or, where specified, the bonus plus deposit amount.
5.3 One Bonus Per Person. Each bonus offer is available to one eligible account per person, per household address, per IP address, per device, and per payment method. Creating multiple accounts to claim multiple instances of a bonus constitutes bonus abuse and will result in account termination and forfeiture of all associated funds.
5.4 Abuse of Promotions. winnox reserves the right to void bonus funds and associated winnings and to suspend or close accounts where promotional abuse is detected. Patterns including but not limited to the following may constitute abuse: systematic low-variance betting designed to meet wagering requirements with minimal risk; coordinated bonus abuse across multiple accounts; use of automated tools or bots.
5.5 Modification and Withdrawal of Offers. winnox reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice, provided that any bonus already credited to an account in good standing will remain subject to the terms applicable at the time of the credit.
6.1 Game Rules. Each game offered on the winnox Platform is governed by individual game rules accessible within the game interface. In the event of any conflict between individual game rules and these Terms, the individual game rules shall prevail in relation to the conduct of that specific game.
6.2 Malfunction Policy. In the event of a technical malfunction, system error, or communication disruption affecting the operation of any game or the recording of any wager or outcome, winnox reserves the right to void the affected bets and refund the wagered amount to the player's account. Malfunction voids all pays and plays. winnox will not be liable for any loss resulting from a technical malfunction.
6.3 Bet Cancellation. Once a bet has been confirmed and accepted by the winnox system, it may not be cancelled or amended by the player except where an explicit cash-out or edit feature is offered for that specific bet type. winnox reserves the right to void bets placed in error, including bets placed at clearly erroneous odds.
6.4 Maximum Winnings. winnox may impose maximum win limits on specific games or bet types. Where applicable, these limits are displayed within the relevant game or product section. Winnings exceeding published maximum limits may be capped at the stated maximum at winnox's discretion.
The following conduct is strictly prohibited on the winnox Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities:
8.1 winnox is committed to promoting responsible gaming practices. The Platform provides tools including deposit limits, session time limits, reality check notifications, cooling-off periods, and self-exclusion options. These tools are accessible from your account settings at any time.
8.2 Self-Exclusion. Any account holder may request a self-exclusion period through the account settings or by contacting support. During a self-exclusion period, you will be unable to access your account, and winnox will take reasonable steps to prevent any marketing communications being sent to you. Self-exclusion requests are actioned promptly. Attempting to circumvent a self-exclusion by opening a new account constitutes a breach of these Terms.
8.3 Responsible Gaming Policy. For full details of winnox's responsible gaming programme, please refer to the Responsible Gaming page.
8.4 Age Verification Obligations. winnox is legally and morally obligated to prevent access by persons under 21 years of age. All players are required to complete age verification before withdrawal. If winnox has reasonable grounds to believe a registered user is under 21, the account will be immediately suspended pending verification.
9.1 All content on the winnox Platform — including but not limited to trademarks, logos, software, game content, graphics, text, and data — is the property of winnox or its licensed providers and is protected by applicable intellectual property laws.
9.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes in accordance with these Terms. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from the Platform without prior written authorisation from winnox.
10.1 To the maximum extent permitted by applicable law, winnox, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
10.2 winnox's total liability to you for any claim arising under these Terms shall not exceed the total amount deposited by you to your account in the 30-day period immediately preceding the event giving rise to the claim.
10.3 winnox does not warrant that the Platform will be uninterrupted, error-free, or free from harmful components. The Platform is provided on an "as is" and "as available" basis.
11.1 The collection and use of your personal data by winnox is governed by the Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the processing of your personal data as described in the Privacy Policy.
11.2 winnox implements industry-standard security measures including SSL/TLS encryption for data in transit and appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or destruction.
12.1 winnox reserves the right to amend these Terms at any time. Where changes are material, winnox will notify registered account holders by email or in-platform notification with reasonable notice prior to the changes taking effect.
12.2 Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request account closure.
13.1 These Terms shall be governed by and construed in accordance with the laws applicable under the jurisdiction of the international gaming authority under which winnox holds its operating licence.
13.2 In the event of any dispute between you and winnox arising from these Terms or your use of the Platform, you are encouraged to contact winnox support in the first instance to seek an informal resolution. winnox aims to respond to and resolve all formal complaints within 10 business days.
13.3 If a dispute cannot be resolved informally, it may be referred to the applicable regulatory body or dispute resolution service designated by winnox's licensing authority.
For queries related to these Terms & Conditions, your account, or any aspect of the winnox Platform, please contact our support team:
These Terms & Conditions were last reviewed and updated on 1 June 2026. All previous versions of the winnox Terms & Conditions are superseded by this version as of the effective date above.
All winnox games undergo independent RNG audits. Game fairness is a contractual obligation between winnox and its licensed game providers — not a discretionary policy.
All financial transactions on the winnox Platform are processed over SSL-encrypted connections. Payment data is handled by PCI-compliant payment processors.
winnox maintains full KYC and AML compliance procedures as required by its international gaming licence. Identity verification protects both players and the integrity of the platform.
winnox operates with clear, fair terms and full transparency. Join hundreds of thousands of Malaysian players who choose winnox for their online gaming.
21+ only. Please read all applicable terms before registering. Gaming involves financial risk.